Aerusi is committed to our customer’s total satisfaction. That’s why we offer free returns. Rest assured with our 30 day customer satisfaction guarantee. If for any reason you are unsatisfied with your purchase, you may return it for a full refund within 30 days of your purchase date. To return a product, you must obtain a Return Merchandise Authorization (“RMA”) number from one of our representatives within the 30-day return period.
Please note, we cannot accept returns without prior authorization and a RMA number. Once issued, RMA numbers are valid for 15 days within which return products must be received by Aerusi. RMA numbers will not be extended or reissued. Please prominently display the RMA number(s) on the shipping box containing the returned product.