You may request that an order be cancelled provided the order has not already been processed and shipped. Simply call during Aerusi’s hours of operation (8am-5pm PST) to request an order cancellation. You will receive a credit for the full amount to your credit/debit card in approximately 1-2 business days. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order.
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Need a faster response? Give us a call during our business hours: 909-680-5358. 8am to 5pm PST. We’d love to take the opportunity to understand your questions or concerns and provide a satisfying answer.