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FAQ

Looking for an instant answer? Check through some frequently asked questions and send us a message if you are still in doubt.

Yes, we do ship internationally. Rates vary based on weight of item, and can be reviewed during checkout.

We accept all major credit cards including: Visa, MasterCard, Discover Network, and American Express. You may also select to pay via PayPal.

You may request that an order be cancelled provided the order has not already been processed and shipped. Simply call during Aerusi’s hours of operation (8am-5pm PST) to request an order cancellation. You will receive a credit for the full amount to your credit/debit card in approximately 1-2 business days. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order.